Cancellation Policy

Last updated: January 31, 2026

Before shipment
You may request to cancel an order before it ships. Cancellation is not guaranteed and depends on the current order status. If you need to request a cancellation, contact us as soon as possible and include your order number.

After shipment
Once your order has shipped, it cannot be canceled. If eligible, you may request a return within 30 days of delivery under our Returns & Refund Policy.

Merchant Information
Store name: Neatliving
Address: 13714 208th St NE, Arlington, WA 98223, United States
Phone: +1 832-296-3712
Email: info@neatliving.shop
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)